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FAQ

Faq

How does the service typically work?

What data does the test record?
The WatchPat device monitors your blood oxygen levels, heart rate, body position, body movements, snoring intensity, and crucially your Peripheral Arterial Tone - a key physiological signal that can indicate respiratory disturbances during sleep. Combined, this makes the WatchPat the most accurate in-home testing equipment currently available.
Can I use it for more than one night?
No, because the finger probe is for single use only. Some tests give the option of a second night, but this is typically because they require more data for an accurate assessment, or because the sensors are likely to become lose or get detached at some point. The WatchPat is both accurate and very secure (but comfortable), negating the need for a second night. The equipment needs to be returned within 7 days of receiving the equipment
Will the NHS accept my results?
Every NHS hospital will have its own policy on external testing. Most will still want to conduct their own test to verify the result – even if they use the same equipment. However, having a test confirming Sleep Apnoea will usually ensure a quicker referral should you subsequently want to go through the NHS. If you would prefer, you will have the option of purchasing therapy equipment privately to begin treatment within 48 hours of a positive result.
When will I get my results back?
We return all results within seven days of receiving the equipment back from you. While you can have the equipment for up to seven days, we recommend conducting the test and returning the equipment as early as possible. The sooner we get the equipment back, the sooner you will get your result.
Can my child use the test?
The test is for adults (aged 18 and over) only.
I am going on holiday; how long can I keep the test?
The test only needs to be taken over one night, so you should not need to hold onto the equipment for any longer than a few day. We ask that you order the test only when you know you can take it promptly after delivery. If you do need it longer than 7 days, then please advise us as early as possible, otherwise additional fees may apply
Will it test for other sleep orders or just sleep apnoea?
The In-Home Sleep Test is solely to test for Obstructive Sleep Apnoea only. It will not provide a result for any other sleep condition. Please check the Symptoms page to find out if Sleep Apnoea is the likely cause of your sleep problems.The In-Home Sleep Test is solely to test for Obstructive Sleep Apnoea only. It will not provide a result for any other sleep condition. Please check the Symptoms page to find out if Sleep Apnoea is the likely cause of your sleep problems.
Will I get a discount off of therapy equipment?
Our sleep test is a standalone service, and while you may choose to purchase equipment from us if you have a positive result, we do not pre-empt this with a discount or reimbursement. We do however ensure that our prices for both the sleep test and any therapy equipment you may choose to purchase are the lowest-priced in the UK – and delivered with a first-class service that sees us score a 5-star rating on both TrustPilot and Reviews.co.uk
Can I use the device with a pacemaker?
Yes, but please advise us on the Detailed Sleep test Questionnaire that you have a pacemaker.
Do I need to be in to sign for the delivery of the sleep test equipment? If I am not, then what happens?
The sleep test is sent using Royal Mail’s Special Delivery service, which is a next working day delivery service and requires a signature. If you are not going to be home, then Royal Mail will leave you a missed delivery card, so you can go to your local post office to collect it. The card will often have the option to reschedule the delivery online if that is easier for you.
Could I use a mandibular device or other item (such as a CPAP machine) when doing the test?
If you are looking to verify that your existing Sleep Apnoea therapy is working effectively, then you can use it while conducting the test. However you must make this clear on the questionnaire provided.
If I have a cold, should I do the test or wait a few days?
If you have a cold or other short-term illness, then please allow that to pass before conducting the test, and inform us of the situation.

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